CASE STUDY

Landscaping Company Sees a 747% ROI After Finding the Right Marketing Partner

THE BACKGROUND

Hancock Landscape spent months cycling through new account managers at their old agency. Every update call began with the same story: goals, challenges, and past campaigns all had to be re‑explained. Reports were heavy on jargon, light on proof, and never tied clicks or traffic back to real customers. With no familiar face to take ownership, the owners felt ignored and unsure where their money was going.

THE CHALLENGE

Hancock did not just want “more leads.” They wanted a steady partner who would learn their business once and drive it forward. Clear communication, transparent results, and a plan they could trust were top priorities. They needed momentum online without wasting time re‑educating a new rep each month.

THE STRATEGY

We assigned a project manager to own the account end‑to‑end. We redesigned the website from the ground up—improving speed, structure, and calls to action—then rolled out a targeted local‑search and content program. Call‑tracking links every inquiry to our efforts, and concise progress updates are delivered in quarterly strategy meetings, so Hancock always knows what’s happening—and why—without constant check‑ins.

THE OUTCOME

  • Enhanced ROI: Marketing spend now delivers a significant return, proving every dollar works harder than ever.
  • Lower Cost per Lead: Streamlined campaigns cut average acquisition costs, freeing budget for growth.
  • Sustained Lead Growth: A rise in qualified leads gives Hancock a steady pipeline and greater confidence when planning for future seasons.
  • Stronger Partnership: One dedicated project manager provides consistent communication, so Hancock never has to repeat its story and always knows exactly who to call.

KEY RESULTS

140%

Increase in
total leads

128%

increase in
GBP Leads

747%

Return on
Investment

61%

Decrease in
Cost Per Lead

Witness the Difference

These before-and-after images show how Hancock Landscape’s local search presence has improved, with color-coded markers illustrating the shift from low to high visibility.

Proof in Every Project

We have had the pleasure of working with One Thing Marketing for over a little over a year now and the team has been incredible to work with. They are responsive, knowledgeable, and always go above and beyond to make sure our needs are met. I would strongly encourage anyone considering them to explore all they have to offer. We are beyond happy with OTM!

Jackie Hancock, Co-owner of Hancock Landscape LLC.

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